Instant coffee cup

FOR RETURN :

• Products must be unused, unopened, and in the same condition as received.
• Returns must be initiated within 7 days of receiving the product.
• Perishable items such as food and beverages are generally non-returnable unless they arrive damaged or defective.
• Clearance or discounted items may not be eligible for return

FOR REFUND :

• Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 7-14 business days, depending on your original method of payment.
• If your item arrives damaged or defective, please contact our customer service immediately with proof (photos) of the damage for a replacement or refund.
• Customers are responsible for return shipping costs, except for items that were damaged or defective upon arrival.

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed over weekends or public holidays will be processed on the next business day.
• Shipping costs are calculated based on the weight, dimensions of the package, and delivery location. The shipping fee will be displayed during checkout before completing the purchase.
• Local Shipping (within Malaysia): Typically takes 3-5 business days.
• If a delivery attempt is missed, the courier may leave a notice or reschedule the delivery.