Munchies. Co
Food & Beverage
STORE POLICY
SHIPPING POLICY
1. Orders are processed within 1-2 business days after payment confirmation.
2. Orders placed over weekends or public holidays will be processed on the next business day.
3. Shipping costs are calculated based on the weight, dimensions of the package, and delivery location. The shipping fee will be displayed during checkout before completing the purchase.
4. Local Shipping (within Malaysia): Typically takes 3-5 business days.
5. If a delivery attempt is missed, the courier may leave a notice or reschedule the delivery.
RETURN & REFUND POLICY
FOR RETURN :
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Products must be unused, unopened, and in the same condition as received.
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Returns must be initiated within 7 days of receiving the product.
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Perishable items such as food and beverages are generally non-returnable unless they arrive damaged or defective.
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Clearance or discounted items may not be eligible for return
FOR REFUND :
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Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed within 7-14 business days, depending on your original method of payment.
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If your item arrives damaged or defective, please contact our customer service immediately with proof (photos) of the damage for a replacement or refund.
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Customers are responsible for return shipping costs, except for items that were damaged or defective upon arrival.
PAYMENT METHOD
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We only accept ONLINE BANKING and TOUCH N GO E' WALLET.